How Marketplace Integration Software Overcomes Barriers To Growth

As marketplaces continue to dominate the ecommerce landscape, brands have an increasing number of sales channels they can use to sell their products and reach more consumers.

For brands that start selling on multiple marketplaces, the rewards can be considerable. Managing listings across multiple marketplaces, along with handling orders, fulfillment, and advertising, can be extremely challenging for administrators. 

This is why marketplace integrators like ChannelEngine are essential.

Using this software, you can unlock the true potential of multichannel ecommerce. Marketplace integration software greatly benefits brands that use it by accelerating sales growth and injecting efficiency into their online operations.

If you’re considering new online locations to sell your product, or want to make life easier by managing multiple ecommerce systems, then this article is for you.

What is marketplace integration software?

Marketplace integration software connects an online seller’s backend systems (such as  ERP, WMS, PIM, etc.) to the marketplaces and other platforms they sell on.

By using marketplace integrators, the seller can consolidate their data from multiple sources. This gives ecommerce managers a single view of their sales performance and stock levels on each channel.

When are marketplace integrators necessary?

Marketplace integration software provides the greatest advantage when you’re selling on multiple sales channels. The more channels you want to sell on, the more necessary marketplace integrators become.

Managing inventory, product content, orders, returns, and customer service for each channel separately creates a lot of manual tasks. Often sellers find themselves using a spreadsheet to manage inventory, product content, and other data and then exporting these in various formats.

When using marketplace integration software, you no longer have to mess around with spreadsheets or log into multiple programs. Everything can be managed from a single point, often using automation to add further efficiencies.

Can you connect marketplace integration software to Shopify, WooCommerce, or Magento?

Depending on the specific marketplace integrator, it may be possible to connect it to a platform like Shopify, WooCommerce, or Magento.

Ecommerce and marketplace management platforms like ChannelEngine provide the ability to integrate through an extensive selection of plugins and APIs. This makes it straightforward to integrate with whichever ecommerce solution you are using. Integration using APIs delivers the most seamless experience and can be easily achieved with your own developer or using a third party.

Why are marketplace integrators useful? 

Ecommerce brands gain several benefits by using marketplace integration software. Firstly, an integrated ecommerce setup makes it easier to add new marketplaces and other online channels.

Instead of building a connection between your systems and the marketplace, you can use a program that has the integration already. Compared to the many months required for a custom marketplace integration, this is a huge boost.

The time-to-value is greatly reduced, and the potential online reach can grow very quickly. But there are plenty of other big benefits for online sellers too.

1. Streamlined operations

The next benefit comes from how it cuts down manual management tasks. Without this software, the ecommerce manager needs to manually update stock levels across all marketplaces, webshops, and other channels, as well as collect orders from each platform and process them.

Advanced marketplace integration platforms like ChannelEngine can also streamline ecommerce operations tasks, including product content optimization and syndication, pricing, promotion, order management, and reporting.

2. Minimum disruption

As marketplace integration software works seamlessly with the seller’s backend solutions, it enables sales growth without disruption.

Each new order is handled in the same way as before - regardless of which channel it came from. A company can keep using its trusted ERP or WMS but with the benefit of a much wider multichannel customer base. If the marketplace integrator is sufficient, you can even use it without needing to connect to a webshop (such as Shopify or Magento) or an ERP.

3. Hybrid fulfillment

With integrators, it’s much easier for sellers to embrace and make use of hybrid fulfillment. Hybrid fulfillment is when the retailer uses their own fulfillment in combination with fulfillment from a third party. A common instance of this is when sellers use a marketplace fulfillment service like FBA to serve their Amazon orders but then switch to their own fulfillment on different channels or when the stock at the FBA location runs out. Hybrid fulfillment can give you an edge in a marketplace because you aren’t forced to stop selling when one location runs out of stock – so you never miss a sale.

4. New opportunities

Finally, marketplace integration software removes the burden of staying up to date with the latest APIs and building connections to new channels. This means when a new opportunity arises, you are ready to take advantage. An example of this is the emerging trend of social commerce – selling directly on social media channels. Right now, taking advantage of new social commerce opportunities is hard – unless you’re using a platform like ChannelEngine, which has worked to build a robust integration with TikTok Shop. This means online sellers have immediate access to this new sales channel.

This is why your ecommerce business needs ChannelEngine

ChannelEngine empowers ecommerce businesses with powerful features and advanced automation tools, ensuring streamlined operations and enhanced efficiency.

Here's a brief overview of the powerful features that make ChannelEngine a leading marketplace integration solution:

• Product Information and Syndication: Optimize listings with smart mapping, bulk editing tools, and AI-powered product bundles.
• Pricing and Promotion: Implement dynamic repricing and currency conversion to stay competitive and manage local listings.
• Order Management: Use rule-based automation for order processing and integrate with marketplace fulfillment services.
• Inventory Management: Manage multiple warehouses and synchronize stock levels automatically across channels.
• Reporting and Analytics: Generate real-time reports and track marketplace KPIs and account health for better decision-making.
  
  

Automation and efficiency drive us

• Rule-Based Automation: Automate order processing, shipping, and returns using rule-based systems, and adjust prices based on competitor activity dynamically.
• Real-Time Synchronization: Ensure real-time updates of stock levels and order status across all sales channels and automatically update product listings with the latest information.
• AI and Machine Learning: Utilize AI to create product bundles with optimized titles, descriptions, and images, and use intelligent mapping to match product attributes with each sales channel's requirements.
• Comprehensive Dashboard: Manage all aspects of sales from a single dashboard and automate the dispatch process from multiple warehouses to optimize delivery times and costs.
  
  

ChannelEngine case studies:

1. Petrol Industries

Dutch denim brand Petrol Industries already had a well-established B2B sales model, with over 3000 POSs. Using the ChannelEngine marketplace integration software, they were able to start selling direct-to-consumer (D2C). Using virtual bundles, they could create unlimited collections without a concrete stock commitment. As a result, customers could conveniently buy bundles that streamlined their shopping experience and increased Petrol’s value per order. Thanks to the seller tools, they were able to quadruple their revenue from 2021 to 2022.

2. Brabantia

Using our marketplace integrator, Brabantia was able to cope with rapid changes in the market due to COVID-19, increasing turnover and reach with a multichannel selling strategy.

3. Invicta

This watch brand was able to quickly expand its sales by growing its D2C segment on multiple marketplaces. With ChannelEngine they could connect to their custom-made backend, and they swiftly grew their presence across more channels and regions, increasing revenue by 369%.

How can your business start using marketplace integrators?

The beauty of our solution is that it works with what you’re already using, so there’s limited disruption to your operations. However, before you commit, you need to make sure it’s the right fit for you.

Are you a retailer, brand, or wholesaler with a great product selection? Do you want to grow sales across multiple sales channels? Are you prepared to handle an increase in orders?

If the answer to these is ‘yes’, then you’re ready to start using a marketplace integrator like ChannelEngine. Once you do, you’ll see for yourself how it makes it easier to grow by reducing the effort needed to expand sales on multiple sales channels.