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Seller Hub: Drive profitable growth on third-party (3P) marketplaces

Seller Hub:
Drive profitable growth on third-party (3P) marketplaces

ChannelEngine connects brands and retailers to marketplaces and online channels worldwide. Experience a platform that manages billions in GMV across global marketplaces.

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Product information and syndication

Features-01-Product_information_syndication

Take charge of your product listings. Easily manage and update product information across all your sales channels.

Control content on 3P channels

Import product data from existing PIM and ERP systems to synchronize your product information - including descriptions, attributes, images, and more - with 3P marketplace channels.

Receive notifications about the publication status and missing or incomplete product details. Utilize our efficient bulk editing tools to make swift updates to your product information and comply with specific channel requirements easily.

Smart mapping

Easily optimize your product listings for each channel with our intelligent attribute and content mapping technology to effectively distribute product information.

Learn more about smart mapping

AI category mapping

AI Category Mapping automates the process of mapping your products to the right categories of a specific marketplace, significantly reducing the time and effort needed to go live on marketplaces. Simply review the AI recommendations and accept or decline them individually or in bulk.

Learn more about AI Category Mapping

AI product bundles

Elevate your ecommerce strategy with virtual bundles, crafting unique product combinations to captivate customers and boost profitability on different sales channels. It's an efficient method to create more value without incurring extra costs or effort.

With the aid of generative AI, our bundling solution provides unique product titles, descriptions, and background images in seconds, helping you save valuable time while putting a creative touch into your messaging.

Learn more about product bundling

Pricing and promotion

Our advanced pricing rules and intuitive pricing engine keep you competitive and make you win more orders.

Pricing rules

Create customized price rules for each channel you sell on, to safeguard your margins across the board. You can easily set minimum and maximum prices, and use custom postage costs. Create different pricing strategies for specific countries and channels. Make it easier with automatic conversion and smart rounding.

Automatic repricer to win the buy box

You can trust ChannelEngine to continuously monitor your competitor’s prices and dynamically adapt yours accordingly to win the buy box with the most attractive offer.

Repricing always stays in-line with your own minimum and maximum product price limits for each channel. Our repricer scours through the competition and updates your prices whenever there’s a relevant change. If your competitor is out of stock, your prices return to normal - without any manual updates.

Learn more about our dynamic repricer

Currency conversion

List products in local currencies and accept payouts in your primary currency. Easily convert prices across currencies.

Order management

From listing your products to offering customer support, use our platform to streamline online sales from start to finish.

Streamlined order fulfillment

Use our rule-based system to automate and streamline your order fulfillment process. Get notifications and alerts to stay on top of your marketplace orders. Complete order, shipment, and return management from one dashboard. Synchronizing sales and inventory across all channels and your own backend systems.

All-in-one: shipping, tracking, and returns

Automatically provide shipping and tracking information to customers that purchased products through different channels and marketplaces. Synchronize returns between your operating systems and sales channels to eliminate errors or manual work.

Marketplace fulfillment automation: FBA, LVB, FBC, ZFS, and more

Our platform is compatible with many marketplace fulfillment services. When the inventory at a marketplace’s fulfillment center runs out, your orders can be automatically redirected to your own fulfillment center or vice versa, ensuring your products continue to sell without any delays or complications.

Amazon Multi-Channel Fulfillment

Multi-Channel Fulfillment (MCF) is a service offered by Amazon that allows sellers to fulfill orders from different sales channels using Amazon's fulfillment network. For example, when you expand on sales channels like eBay, Shopify, or Walmart, you can use Amazon's MCF service to ship your products to the consumer. Our platform will export your shipment information and stock levels directly to Amazon while taking care of your other marketplace connections.

Learn more about Amazon Multi-Channel Fulfillment

Inventory management

Reporting and analytics

Get detailed insights into your channel performance to improve ecommerce operations and effectively report to key stakeholders.

Channel statistics

Our channel statistics provide an overview of your sales performance on connected channels and marketplaces. Track your revenue, profits, and expenses to make data-driven decisions.

Reporting tools

Generate detailed reports and actionable insights to optimize your online selling strategy. Your dashboard is updated with real-time and historical data generated from different channels.

Marketplace KPIs and account health

Keeping up with the performance standards of marketplaces such as Amazon and Bol is crucial for merchants. ChannelEngine provides a centralized overview, allowing you to easily track your seller performance and account health rating across different countries.

Besides monitoring, ChannelEngine automatically alerts you when your performance metrics fall short of marketplace expectations. With daily updates, you can promptly tackle areas that need improvement, ensuring you prevent adverse outcomes and increase your sales potential.

Learn more about marketplace KPIs

Settlement reports

Take charge of your marketplace finances with our Settlements module. Automatically gather and standardize settlement reports from platforms like Amazon, Walmart, and Bol—all in one place for easy reconciliation. Match orders with settlement data to ensure accurate tracking of payments, fees, and refunds. Save time, reduce errors, and gain full visibility into your marketplace earnings.

Learn more about Settlement reports

Insights (add-on)

Our Insights module is available as an add-on feature to ChannelEngine. It provides advanced multichannel data analytics and reporting capabilities.

Discover opportunities to improve your marketplace business with granular GMV/AOV sales data, ensure product visibility by tracking listings, dominate the Buy Box based on performance data, and minimize returns through detailed insights on return reasons.

Learn more about the Insights module

Power up your enterprise system

Integrates with

your existing systems

Keep using your trusted systems with robust integrations that fit around your business. Your stock levels are synchronized across all sales channels, and both orders from marketplaces and your own websites are streamlined. Content syndication distributes your top-quality content across all channels.