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Marketplace Seller KPIs and Account Health Rating

Keeping pace with marketplace performance standards is crucial for merchants. With ChannelEngine's Marketplace KPI feature, you can monitor seller performance metrics and account health from a centralized overview, across multiple channels and countries.
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Stay on top of your marketplace KPIs and Account Health 

ChannelEngine helps your business in adhering to strict marketplace benchmarks, including Amazon's "Account Health Rating" and Bol's "Service Standards". These KPIs critically affect your Buy Box positioning and risk of penalties.

Monitor your Marketplace KPIs with ChannelEngine

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Centralized performance data 

View all crucial metrics from one place, enhancing your decision-making process with comprehensive insights.
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Multi-channel efficiency

Manage multiple sales channels across different countries from a central location, improving your operational efficiency and focus.
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Future-proof solution

Keep your business competitive with ongoing updates and the addition of more channels to the marketplace KPI overview.
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Real-time alerts

Stay informed with daily updates and proactive alerts when your performance metrics fall below the tresholds, allowing for quick action to mitigate issues and maintain account health.
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Expert support


Benefit from the expertise of ChannelEngine’s Customer Success team, who are on hand to provide insights and strategies tailored to improve underperforming metrics and exceed marketplace standards.

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Easy navigation

Eliminate the complexity of managing multiple marketplace accounts with our easy-to-use interface, which simplifies the tracking of essential metrics like delivery times, cancellation rates, and customer feedback.

Stay on top of your Marketplace KPIs

Don’t let complexity hinder your marketplace success. Contact us today to find out how our Marketplace KPI overview can  boost your performance.

Talk to a marketplace expert
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Zoe Kruize

Marketplace Specialist

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